Privacy Policy

Last updated 30 July 2026.

Proselon is made by Holstein Creations LLC. This policy covers this website and the Proselon app. The short version is that your manuscripts never reach us, being plain files on your own computer, and what we do hold is the small set of things an account and a subscription require.

What we never collect

Your writing. Your books live in your own Documents folder. Proselon does not upload them, back them up to us, index them, or train anything on them. There is no cloud manuscript storage. If you delete Proselon, your books are still sitting there in plain files.

What we do collect

  • Your email address and password, to make the account work. The password is stored hashed by our authentication provider, and we never see it in the clear.
  • Your IP address and browser/app user agent, recorded when you sign up and when you sign in. We keep this to spot abuse of the free trial and to investigate suspicious sign-ins. It is not used for advertising or profiling.
  • Your agreement to the Terms of Service, recorded when you create your account, meaning the date and which version of the terms you accepted. This is the record that the agreement was made.
  • Subscription state, meaning which plan you are on, whether you are trialing, active, past due or cancelled, and the relevant dates. Your card number is never sent to us or stored by us. It goes directly to Stripe.
  • A device list. Each computer you sign in on registers itself with your account, recording whether it is a Mac or a Windows machine, its OS and app version, its computer name, and when it was last seen. This is what enforces the five-device limit and what lets you sign out a device remotely from Settings.
  • Usage counts from the app: how often Proselon is opened, how long sessions last, and which writing engine, theme and export formats get used. Counts and choices only. See the next section for exactly what this can and cannot contain, and for the off switch.
  • Website analytics. This site uses Google Analytics to count visits and see which pages are read. It sets cookies and shares usage data with Google. It runs on the website only. The app sends nothing to Google.

Usage counts from the app

The app tells us when it is opened, how long a session lasts, which writing engine you picked and whether its setup finished, which theme you chose, and which export format you ran. Nothing about your books: not their names, not their files, not how many you have, not even that you opened one. Each count is a named event with a timestamp and, at most, a short identifier — our server rejects anything else, so this channel cannot carry prose, chat, titles or paths even by accident. We use it to answer questions such as how many writers are on Windows, which engines get used in practice, and whether people come back. Nothing here is sold, shared, or used for advertising. It is on by default and disclosed here. If you would rather not send it, turn it off in Settings → Privacy in the app. The switch takes effect immediately, our server rejects events from your account while it is off, and turning it off records when you did, so we can prove we stopped.

Who we share it with

Only the services that make Proselon run, and only what each one needs:
  • Stripe, for payments and subscription management. It receives your email and payment details directly.
  • Supabase, for account storage and authentication.
  • Resend, for sending the account and billing emails described in the Terms.
  • Google Analytics, for website usage measurement.
  • Vercel, for hosting this website and the account service.
We do not sell your personal information, and we do not share it with advertisers.

Your AI provider is separate from us

Proselon’s co-writer runs on an AI account you sign into yourself, or on a model running locally on your machine. When you use it, what you send goes to that provider under their privacy policy rather than through us. We never receive it. If you use a local model, nothing leaves your computer at all.

How long we keep it

Account and subscription records last as long as your account does. Sign-in records (IP and user agent) are kept while they are useful for abuse investigation. Raw usage events are kept for 13 months, then reduced to anonymous monthly totals and deleted. A device you sign out stays in the registry, marked signed out, for up to 12 months and is then removed. Stripe keeps its own payment records for as long as tax and financial rules require, independently of us.

Deleting everything

You can delete your account from Settings inside the app. Doing so cancels any subscription immediately, deletes your Stripe customer record, deletes your rows in our database, sign-in records and device list and usage events and consent records included, and deletes the sign-in itself. It does not touch your books. Those are yours, on your machine. If you would rather we did it, email hello@proselon.com.

Your rights

Depending on where you live, you may have the right to see the personal data we hold about you, correct it, have it deleted, or object to how it is used. Email hello@proselon.com and we will act on it. If you are in the UK or EU, you also have the right to complain to your local data protection authority.

Children

Proselon is not intended for children under 13, and we do not knowingly collect their information.

Changes

If we change what we collect or who we share it with, we will update this page and change the date at the top. Material changes are emailed to the address on your account.

Contact

Questions, requests, or complaints: hello@proselon.com.